Security, Low Voltage & Smart Building
Security integrators, low-voltage shops, and smart-building installers run on five different shapes of work — site walks, BOMs (bills of materials), install jobs, T&C (test-and-commission) close-outs, and recurring monitoring revenue (RMR) — that generic CRMs and field-service tools never modeled cleanly. We build the systems that fit: site walk to proposal, install to T&C, contract to RMR, and a single job record that survives the hand-off from sales to install to service.
For security integrators, low-voltage shops, and smart-building installers running install + monitoring + service.
The pains we hear from operators in this space.
Site walks, BOMs, and proposals live in OneDrive folders with no version control and no shared truth
RMR sits in a spreadsheet, is usually wrong, and never reconciles to the monitoring station's active accounts
Service tickets land in email and phone calls — techs find them by scrolling
Every hand-off from sales to install to service drops scope, equipment, and customer history
As-builts and panel programming live in the install lead's head — and leave with them when they do
The internal systems we drop in to fix them.
Site walk → BOM → proposal automation, tied to your distributor catalog and pricing tiers
RMR billing reconciled against the central station's active accounts — so you stop billing what isn't monitored
A mobile-first service ticket and dispatch flow that captures cleanly even with no signal
One job record from sale through T&C through service, with a handoff checklist between every phase
An as-built and panel-programming archive tied to the customer site, searchable by techs in the field
A few of the concrete pieces we typically ship.
Estimate and BOM generator tied to your distributor catalog and pricing
RMR billing reconciliation against central-station active accounts
Mobile-first service-tech workflow with offline tolerance
Tell us what's broken.
We'll tell you what to build.
A 30-minute call. No pitch deck. We map the workflow you're trying to fix and tell you straight whether we're the right team for it.